GPSR Seller Kit

GPSR and French EPR obligations for online sellers, article by article

Summary for small sellers, checked on 11 October 2026 against the official texts. Every line links to the text: if in doubt, the text prevails.

General information, not legal advice. READ FRANCE SAS does not act as responsible person, authorised representative or importer.

Regulation (EU) 2023/988 in brief

Since 13 December 2024, Regulation (EU) 2023/988 on general product safety (GPSR) requires that only safe products are placed on the market, and organises identification, traceability and consumer information (Regulation (EU) 2023/988 (GPSR), Art. 5 and 52). It covers new, used, repaired or reconditioned products sold by traders, handmade included (Regulation (EU) 2023/988 (GPSR), Art. 2(3)); purely consumer-to-consumer sales are out of scope (Commission guidelines C/2025/6233, §1.1).

An online offer counts as making the product available in the EU as soon as it targets EU consumers (delivery, language, currency…) (Regulation (EU) 2023/988 (GPSR), Art. 4). There is no exemption for small businesses (Commission guidelines C/2025/6233, §1.1).

Your role under the regulation

Manufacturer
You make the product, or have it made and sell it under your name or trade mark. Most makers are in this case (Regulation (EU) 2023/988 (GPSR), Art. 3(8)). Substantially modifying a product (upcycling, customisation) can also make you a manufacturer (Regulation (EU) 2023/988 (GPSR), Art. 13).
Importer
Established in the EU, you place a product from a non-EU country on the EU market (Regulation (EU) 2023/988 (GPSR), Art. 3 and 11).
Distributor
You resell another manufacturer’s product (Regulation (EU) 2023/988 (GPSR), Art. 12).
Responsible person
Every product needs an EU-established operator: manufacturer, importer, authorised representative with a written mandate or, failing those, a fulfilment service provider (Regulation (EU) 2023/988 (GPSR), Art. 16; Regulation (EU) 2019/1020, Art. 4(2)). A maker established in the EU is that operator. Sellers based in the UK, US or elsewhere need one. We do not offer this role.

The obligations, line by line

ObligationWhoSource
Internal risk analysis + technical documentation, before placing on the marketManufacturerRegulation (EU) 2023/988 (GPSR), Art. 9(2)
Keep the documentation up to date for 10 yearsManufacturer (copy: importer)Regulation (EU) 2023/988 (GPSR), Art. 9(3); Art. 11(6)
Type, batch or serial number on the product (packaging if size requires)ManufacturerRegulation (EU) 2023/988 (GPSR), Art. 9(5)
Name, trade name or trade mark, postal and electronic address on the product (otherwise packaging or accompanying document)Manufacturer; importer for its own detailsRegulation (EU) 2023/988 (GPSR), Art. 9(6); Art. 11(3)
Instructions and safety information in the language set by the Member State (French in France)Manufacturer, importerRegulation (EU) 2023/988 (GPSR), Art. 9(7); Law No 94-665 (Toubon law), Art. 2
EU-established responsible economic operator; its details on the product, packaging, parcel or an accompanying documentEvery product placed on the EU marketRegulation (EU) 2023/988 (GPSR), Art. 16; Regulation (EU) 2019/1020, Art. 4
Online listing: manufacturer, EU responsible person, picture and identifier, warningsEvery distance sellerRegulation (EU) 2023/988 (GPSR), Art. 19
Public complaint channel; internal register of complaints and recalls (personal data 5 years max.)ManufacturerRegulation (EU) 2023/988 (GPSR), Art. 9(11)–(13)
Dangerous product: corrective measures, informing consumers and authorities (Safety Business Gateway)Manufacturer, importer, distributorRegulation (EU) 2023/988 (GPSR), Art. 9(8); Art. 11; Art. 12
Serious accident: notify without undue delay through the Safety Business GatewayManufacturer (informed by importers and distributors)Regulation (EU) 2023/988 (GPSR), Art. 20
Recall: recall notice with mandatory content, at least two remedies to choose from (repair, replacement, refund)Operator responsible for the recallRegulation (EU) 2023/988 (GPSR), Art. 35–37; Implementing Regulation (EU) 2024/1435 (recall notice template)
France: declare every recall on RappelConsoEconomic operatorsFrench Consumer Code, Art. L423-3; RappelConso (French Consumer Code Art. L423-3)

Products with specific rules

Where sector legislation exists, the GPSR only covers the risks it does not address (Regulation (EU) 2023/988 (GPSR), Art. 2(1)). Article 19 (online listing) and Article 20 (accidents) still apply.

ProductsRules and texts
Toys (for play by children under 14)Directive 2009/48/EC (toy safety): CE marking, documentation, warnings (e.g. “Not suitable for children under 36 months”). New Regulation (EU) 2025/2509 (toys, applies from 1 August 2030).
Cosmetics, soaps, bath bombsRegulation (EC) 1223/2009 (cosmetics): cosmetics responsible person (Art. 4), safety report (Art. 10), CPNP notification (Art. 13).
TextilesFibre composition on the label and before an online purchase, Regulation (EU) 1007/2011 (textile labelling), Art. 14 and 16. Cords on children’s clothing: Standard EN 14682 (cords on children’s clothing, AFNOR catalogue).
JewelleryREACH restrictions: REACH Annex XVII, entry 27 nickel and entry 43 azo dyes (Reg. 552/2009); REACH Annex XVII, entry 23 cadmium (Reg. 494/2011); REACH Annex XVII, entry 63 lead (Reg. 836/2012).
CandlesStandard EN 15494 “Candles — Product safety labels” (AFNOR catalogue). Fragrances: Regulation (EC) 1272/2008 (CLP), to check with your supplier.
Food contactRegulation (EC) 1935/2004 (food contact materials)
Electrical equipmentDirective 2014/35/EU (low voltage)
FoodExcluded from the GPSR (Regulation (EU) 2023/988 (GPSR), Art. 2(2)).

France: EPR (extended producer responsibility)

Coming up

Marketplaces

Another obligation for online shops: since 28 June 2025, e-commerce sites selling to consumers must be accessible (European Accessibility Act, Directive (EU) 2019/882; micro-enterprises providing services are exempt). Free accessibility statement generator.

Limits of this summary

The French DGCCRF pages could not be read automatically (anti-bot protection): rely on Légifrance and RappelConso cited above. Amazon Seller Central help requires a login. Standards (EN 15494, EN 14682, EN 12586) are paid documents: we cite their titles, not their content. Report an error to octave@vread.fr.

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